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7-Day Return and Exchange Policy

✅ Eligibility for Returns


  • Items must be unused, unworn, and in original packaging.

  • All tags, labels, and accessories must be intact.

  • Proof of purchase (order number, receipt, or confirmation email) is required.

🚫 Non-Returnable Items


  • Sale or clearance items

  • Personalized/customized products

  • Perishable or hygiene-sensitive items (e.g., cosmetics, food, undergarments)

🔄 How to Return


  1. Contact our support team at [email:vintiqhor@gmail.com/whatsapp:03231587827] within 7 days of delivery.

  2. Our team will provide you with a Return Authorization and instructions.

  3. Ship the item back to us using a trackable shipping service.

  4. Once we receive and inspect your return, we’ll process your refund or exchange within [X business days].

💵 Refunds


  • Refunds will be issued to your original payment method.

  • Shipping fees (if applicable) are non-refundable.

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.

⚖️ This policy ensures fairness for both our customers and our business. Thank you for shopping



TERMS AND CONDITIONS

🕰️ Terms & Conditions – Vintiqhor

Welcome to Vintiqhor. By accessing or purchasing from our website [your domain], you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • by using this website, you agree to comply with and be bound by these Terms.
  • We reserve the right to update, change, or replace any part of these Terms at any time.

2. Products & Availability

  • We strive to display our products as accurately as possible, but colors, sizes, and finishes may vary slightly due to screen differences.
  • All products are subject to availability. We may discontinue items without prior notice.

3. Orders & Payments

  • When you place an order, you agree to provide accurate billing and shipping details.
  • All payments must be made through the available secure payment options at checkout.
  • We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized activity, or stock errors.

4. Shipping & Delivery

  • Estimated delivery times are provided at checkout, but delays may occur due to courier or customs.
  • Vintiqhor is not liable for delays beyond our control once the order has been dispatched.
  • Customers are responsible for providing a correct shipping address.

5. Returns & Exchanges

  • Vintiqhor offers a 7-day return policy (see Return Policy page for full details).
  • Returned items must be unused, unworn, and in original packaging.
  • Certain items, such as customized or clearance watches, are not eligible for return.

6. Warranty

  • All Vintiqhor watches come with a [1.5 months] warranty covering manufacturing defects.
  • Warranty does not cover damage caused by misuse, accidents, water damage (unless specified as water-resistant), or normal wear and tear.

7. Intellectual Property

  • All content on this website, including logos, images, text, and product designs, are the property of Vintiqhor and may not be used without written permission.

8. Limitation of Liability

  • Vintiqhor is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability shall not exceed the value of your order.

9. Privacy & Data Protection

  • By shopping with Vintiqhor, you consent to our collection and use of personal data in accordance with our Privacy Policy.
  • We do not share or sell customer information to third parties, except as required for order fulfillment or by law.